Chewy’s upcoming earnings call on September 9 centers on the durability of its recurring revenue platform, with Autoship sales reaching 84.6% of the $3.33 billion quarterly total and active customers growing to 21.7 million. Management is expected to highlight AI and automation deployments across customer service, pharmacy, fulfillment, and marketing workflows that delivered early SG&A leverage and are on track for low tens of millions in 2026 savings, scaling toward $50 million annualized in 2027. Recent acquisitions of SmartPak and Modern Animal are expanding the veterinary and equine ecosystem, supporting raised full-year guidance amid competitive pet retail dynamics and measured consumer spending. Traders will watch for updates on margin expansion targets and technology-driven efficiencies.
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